Scheduling Policy

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• Massage Therapy may be covered by extended health care plans. I understand that it is my responsibility to confirm the exact details of my coverage. In the event that my insurance does not cover my treatment, I agree to pay for the entirety of the treatment at my own expense.
• Same day cancellation: I understand that if I cancel my appointment within 24 hours or less notice,  my card on file will be charged for 50% of the missed appointment. No-call no-show clients will be charged 100% of the missed appointment, and/or termination of client/provider relationship.
• Late Policy: I understand it is my responsibility to show up on time, and I will  call/text/or email to notify if I am running late. The provider is not obligated to extend treatment time because of my tardiness. 
• Co-pays and Deductibles:  All co-payments and past due balances are due at time of check-in. We accept cash, check, MasterCard or Visa.    Please understand that we cannot waive deductibles, coinsurances or copays that are required by your insurance. This is a violation of our  contracts with the insurance plans. If you are unable to pay your  co-pay, your appointment will be rescheduled.  
• Insurance Massage Claims:   Charges incurred for services rendered are the patient’s responsibility  regardless of insurance coverage. Your insurance coverage is a contract  between you and your insurance company, not your insurance company and  us. We will file your primary and secondary insurances as a courtesy.  Please realize that having secondary insurance does not necessarily mean  that your services are covered 100%. 
• Patient Balances and Statements:  Statements  are sent out monthly, and we ask that balances due be paid when you  receive your statement or at your next appointment, whichever is sooner.  Balances not paid within 90 days will be turned over to an outside  collection agency, unless prior payment arrangements have been made. 

Based out of Vancouver, licensed in Washington only.